Just today, Altimeter released a report, ?A Strategy for Managing Social Media Proliferation.? At a very high level, the report describes the current state of social media tools, accounts and channels being managed (and in many cases, not managed) within the organization. More specifically, what I found interesting are the
Source: http://www.britopian.com/2012/01/05/report-altimeter-identifies-5-use-cases-for-social-media-management/
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[REPORT] Altimeter Identifies 5 Use Cases for Social Media Management
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