The Social Customer, The Social Brand & The Social Business

I presented an online keynote yesterday as a part of the MediaBistro Social Media Boot Camp (Slides below).� Here is a brief synopsis of what I covered. The social customer has been gaining influence since the birth of the Internet. Their daily journey is dynamic and they interact with a

Source: http://www.britopian.com/2012/02/17/the-social-customer-the-social-brand-the-social-business/

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