New Thought Leadership Is Needed For Social CRM

For the last year, I have tried to engage with the small circle of social CRM influencers.� I have followed many of them on Twitter; retweeted their good content, linked to them from my blog posts and tried to engage with them on a variety of different levels.� Not to

Source: http://www.britopian.com/2011/12/11/new-thought-leadership-is-needed-for-social-crm/

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